Remove a hold code from a record code or a department:
Removing a Hold Code from a Record Code
Remove a hold code from an entire record code.
- Select Records Management | Administration | Manage Holds. The Manage Hold Codes screen opens.
- Select a customer. Existing hold codes for that customer are displayed in alphanumeric order.
- Select Remove Hold from Record Codes from the Action drop-down to the right of the appropriate hold code. The Remove Hold Code screen opens; all record codes that are applied to this hold code are listed.
- Click the tick box to the left of one or more record codes. Use the multi-select tick box at the top left-hand side of the screen to quickly select all record codes.
- Click Continue.
- Review the record codes that you have selected to remove from hold.
- ClickRemove Hold.
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NOTE: Click <Record Codes to return to the previous screen and select different record codes. |
- The hold code is removed from the record codes, and all boxes that are assigned the record code and do not have any other holds applied are automatically removed from hold.
Removing a Hold Code from a Department
Remove a hold that Iron Mountain has placed on an entire department.
- Select Records Management | Administration | Manage Holds. The Manage Hold Codes screen opens.
- Select a customer. Existing hold codes for that customer are displayed in alphanumeric order.
- Select Remove Hold from Departments from the Action drop-down to the right of the appropriate hold code. The Remove Hold Code screen opens; all departments that are applied to this hold code are listed.
- Select the departments that are being removed from hold.
- Click Continue.
- Review the departments that you have selected to remove from hold.
- Click Remove Hold.
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Click <Departments to return to the previous screen and select different departments. |
- The hold code is removed from the departments and all boxes that are assigned to that department and do not have any other holds applied are automatically removed from hold.
See Also
